Graham Bevington

Mitel (Delaware), Inc. develops and provides long distance telecommunications services. Its services include intelligent presence management, call handling, integrating applications into the desktop endpoint, MSCRM integration, and monitoring single point of contact communications. The company was founded by Steven G. Mihaylo in 1969 and is headquartered in Tempe, AZ.

Mitel Networks Corp. engages in the provision of cloud and enterprise communications and collaboration solutions through software product development. It operates through Cloud and Enterprise segments. The Cloud segment through the MiCloud brand comprises of cloud-based UCC solutions such as voice services, dial plans, audio conferencing, voicemail, call center functionality, video conferencing, along with team collaboration applications that provide mobility and reliability, and are built to suit small and growing businesses along with large-scale enterprises. The Enterprise segment offers products, services, and applications that support customers that prefer private cloud or on-site or deployment under the MiVoice brand. The company was founded by Michael CJ Cowpland andTerence Matthews in 1972 and is headquartered in Ottawa, Canada.

Ostertag DeTeWe Communications GmbH develops and sells private branch exchange telephone systems and some consumer wireless products. It also provides wireless handsets, which transmit and receive voice, text, images, multimedia and other forms of information, communication and entertainment. The company sells its products primarily through direct sales, and also utilizes distributors, resellers, manufacturer's representatives, telesales and electronic commerce. It was founded in 1887 and is headquartered in Berlin, Germany.

Isca is a company with an entrepreneurial heritage, a technical point of difference and an ability to provide intelligent customer service solutions to the retail market. Founded in 2007, the company partners with a wide range of organizations to deliver industry leading solutions, and is part of the Wesley Clover group one of the world's leading technology investment groups, driven by serial entrepreneur Sir Terry Matthews. Proud to be a Mitel Networks Affiliate, its technology adds value to the core Mitel product portfolio and provides differentiation in a competitive landscape. The Interact Solution is a fully integrated customer service interaction suite for use within the retail environment. The solution combines innovative touch screen displays and complementary hardware devices with powerful software applications to provide information and assistance at the point of decision. Touch screen kiosks, simple call boxes and mobile devices such as the Apple iPhone are used to deliver interactive applications to customers. Bespoke applications can be created to meet the needs of individual retailers, ranging from product information applications to store map portals. Converging voice and data, the solution provides customers and employees with information and the power to communicate through Voice over IP. Integrating with leading communication providers including Mitel Networks, the Interact Solution ensures that customers receive the best possible service by quickly and easily connecting with a member of staff, who may be located on or off-site. The Interact Solution goes beyond improving the customer experience, allowing retailers to measure, monitor and manage consumer and employee behavior through real-time analytics, and so providing the opportunity to optimize business processes. The Interact Solution is focused on improving customer experience, which in turn can increase revenue, lower employee costs, improve operations and ultimately, increase customer loyalty.

MItel Technologies, Inc. provides telephone equipment and services. The firm offers audio, web conferencing, mobility solutions and IP desk phones. The company is headquartered in Mesa, AZ.