Pallipuram V. Kannan

[24]7.ai, Inc. delivers customer engagement software and services for customers to interact with companies through the web, mobile, chat, social, and phone. Its products include active share, chat, customer engagement platform, digital chat agents, speech - vivid speech, virtual agent, and Face book messenger for enterprise. The firm serves education, financial services, healthcare, insurance, retail and e-commerce, telecom, travel and hospitality, and utilities. The company was founded by Pallipuram V. Kannan, Prakash Gurbaxani, Sudhakar Kosaraju, and Shanmugam Nagarajan in 2000 and is headquartered in Campbell, CA.

Achievers Corp. provides employee recognition and rewards solution. It delivers a cloud-based Achievers Employee Success platform that shows reports and trends regarding the company's workforce and employee engagement strategies. The company was founded by Razor Suleman and is headquartered in Pleasanton, CA.

Part of [24]7.ai, Inc., 24/7 Customer (Financial Services) Ltd. provides marketing services. The private company is based in London, UK.

Tellme Networks, Inc. provides voice application network and communication services. It develops specialized telecommunications systems that use voice recognition to help companies manage customer service calls. The company was founded by Michael S. McCue and Angus Davis in 1999 and is headquartered in Campbell, CA.

KANA Software, Inc. helps the world's best known brands master the service experience. Its solutions help companies create consistent, knowledgeable conversations with their customers across every channel -- phone, email, chat and web. KANA is a complete solution for mastering the multi-channel service experience spanning the contact center agent desktop, email management, chat management, agent knowledge, and web self-service. KANA is proud to work with companies who have a relentless focus on customer service.

Part of Verint Systems, Inc., Business Evolution, Inc. is a private company that provides Web-based customer assistance and support software. The company is based in Princeton, NJ. The company was founded by Pallipuram V. Kannan, Shanmugam Nagarajan. Business Evolution was acquired by KANA Software, Inc. on December 06, 1999 for $162.44 million.