Richard Mack

Nuance Communications, Inc. engages in the provision of conversational artificial intelligence (AI) and ambient clinical intelligence services. It offers a wide range of products and services, including clinical documentation, solutions for clinicians, radiologists and care teams, as well as intelligent customer engagement, and security and biometric solutions for brands. It operates through the following segments: Healthcare, Enterprise, Other, and Corporate. The Healthcare segment covers intelligent systems that support a more natural and insightful approach to clinical documentation, freeing clinicians to spend more time caring for patients and helping care teams and health organizations drive meaningful financial and clinical outcomes. The Enterprise segment caters to AAI-powered intelligent customer engagement solutions and service. The Other segment consists of voicemail transcription services. The company was founded in March 1992 and is headquartered in Burlington, MA.