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Lauri Lehtmaa
Direttore/Membro del Consiglio presso Qualitista OÜ
Posizioni attive di Lauri Lehtmaa
Società | Posizione | Inizio | Fine |
---|---|---|---|
Qualitista OÜ
![]() Qualitista OÜ Information Technology ServicesTechnology Services Qualitista OÜ is a customer service quality assurance software company based in Tallinn, Estonia. The Estonian company offers Klaus, a software that improves customer service quality by making internal feedback easy and systematic. KlausGPT-powered solution, AutoQA, scrutinizes every support interaction for automatic, actionable reviews with 100%% coverage guaranteed. The company also provides ebooks on customer service quality and Sales Conversation Review Software to boost the quality of sales reps' emails, phone calls, and chats. Klaus is used by hypergrowth companies to run an effective customer service QA process, coach agents, and boost retention. Additionally, the company offers a customer service podcast featuring stories of companies and individuals that go the extra mile to create an exceptional customer experience. The company was founded by Kair Käsper, Martin Kõiva, and Egon Sale, with Martin Kõiva serving as CEO since incorporation. | Direttore/Membro del Consiglio | 01/07/2019 | - |
Storia della carriera di Lauri Lehtmaa
Precedenti posizioni note di Lauri Lehtmaa
Società | Posizione | Inizio | Fine |
---|---|---|---|
Creandum Advisor AB
![]() Creandum Advisor AB Investment ManagersFinance Creandum Advisor AB (Creandum) is a venture capital firm founded in 2003 by Staffan Helgesson. The firm is headquartered in Stockholm, Sweden with additional offices in London, Berlin and San Francisco. | Analista di Private Equity | 01/01/2017 | 01/08/2018 |
Investitore di Private Equity | 01/08/2018 | - |
Formazione di Lauri Lehtmaa
University of Tartu | Undergraduate Degree |
University of Bocconi | Graduate Degree |
Statistiche
Distribuzione geografica
Estonia | 3 |
Svezia | 2 |
Italia | 2 |
Posizioni
Private Equity Analyst | 1 |
Private Equity Investor | 1 |
Director/Board Member | 1 |
Settori
Consumer Services | 3 |
Finance | 2 |
Technology Services | 2 |
Posizioni ricoperte
Attive
Inattive
Società quotate in Borsa
Aziende private
Società collegate
Aziende private | 2 |
---|---|
Creandum Advisor AB
![]() Creandum Advisor AB Investment ManagersFinance Creandum Advisor AB (Creandum) is a venture capital firm founded in 2003 by Staffan Helgesson. The firm is headquartered in Stockholm, Sweden with additional offices in London, Berlin and San Francisco. | Finance |
Qualitista OÜ
![]() Qualitista OÜ Information Technology ServicesTechnology Services Qualitista OÜ is a customer service quality assurance software company based in Tallinn, Estonia. The Estonian company offers Klaus, a software that improves customer service quality by making internal feedback easy and systematic. KlausGPT-powered solution, AutoQA, scrutinizes every support interaction for automatic, actionable reviews with 100%% coverage guaranteed. The company also provides ebooks on customer service quality and Sales Conversation Review Software to boost the quality of sales reps' emails, phone calls, and chats. Klaus is used by hypergrowth companies to run an effective customer service QA process, coach agents, and boost retention. Additionally, the company offers a customer service podcast featuring stories of companies and individuals that go the extra mile to create an exceptional customer experience. The company was founded by Kair Käsper, Martin Kõiva, and Egon Sale, with Martin Kõiva serving as CEO since incorporation. | Technology Services |
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