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Stephen Ceplenski
Nessuna posizione attualmente
Profilo
Stephen Ceplenski is Vice President of Web Marketing and Professional Services for Pathworks Software Corp.
He has 20 years of experience in the IT industry.
Prior to joining Pathworks Software, he held various positions at International Business Machines Corp., Epiphany Biosciences, Inc. and ABN AMRO Asset Management Holdings, Inc. Mr. Ceplenski began his career at Harris & Associates.
Precedenti posizioni note di Stephen Ceplenski
Società | Posizione | Fine |
---|---|---|
Helpstream, Inc.
![]() Helpstream, Inc. Miscellaneous Commercial ServicesCommercial Services Helpstream is the first company in the world to deliver a truly social customer service and relationship management system. Its products are for companies that need more effective ways to service their customers and build outstanding customer relationships. Helpstream enables companies to stop deflecting and start engaging with their customers like never before. Helpstream is designed and developed by a team of experienced professionals with extensive experience in customer service and relationship management solutions. They set out to build a product that would deliver orders of magnitude improvements in service effectiveness and customer satisfaction. They wound up with a set of products that represent a whole new way of thinking about Customer Relationship Management (CRM). Unlike sales-focused CRM systems, Helpstream is built specifically for Web-driven customer service and support. What's the difference? Most CRM systems in place today are centered on process management, and the only relationships being managed effectively are the relationships between sales representatives and their quotas. They came to the conclusion that companies need to leave behind the illusion of managing customers and instead engage customers on their own terms, as members of a large, vibrant, and self-supporting community. Through the extensive use of social Web technologies deeply integrated with modern customer service and collaboration processes and workflows, Helpstream changes the way companies are able to interact with their customers. Helpstream centers customer interaction not on issue resolution, but on the customer. It connects customers with information, with each other, and it drives effective customer engagement across all business functions. Perhaps most important, Helpstream gives you an opportunity to participate in the conversation, generate positive word of mouth, and extend your brand to include exceptional service. Helpstream's SaaS design makes it fast to deploy, easy to use and affordable. It can be deployed as an integrated complement to existing systems or completely replace what you're using today. Helpstream has over 100 customers in various industries including high tech, government, healthcare, financial- and professional-services. Helpstream is a private, venture capital-backed company headquartered in Mountain View, California. | Corporate Officer/Principal | 10/11/2010 |
Harris & Associates LLC
![]() Harris & Associates LLC Miscellaneous Commercial ServicesCommercial Services Harris & Associates LLC provides legal services. Its practice focuses primarily on family law and divorce. The firm represents some of the local car dealerships, small businesses, banks and finance companies in town. The company was founded in 2011 and is headquartered in Loveland, CO. | Corporate Officer/Principal | - |
ABN AMRO Asset Management Holdings, Inc. | Corporate Officer/Principal | - |
Epiphany Biosciences, Inc.
![]() Epiphany Biosciences, Inc. Medical SpecialtiesHealth Technology Epiphany Biosciences, Inc. develops therapeutic products and diagnostic technologies that treat and prevent the spread of pathogenic viruses. The firm develops therapeutics to prevent spread of varicella zoster virus (VZV), Epstein-Barr virus (EBV), and hepatitis C virus (HCV). The company was founded by David C Myles, Robert Charles Gallo, Harold E Selick and Frederick Volinsky in 2001 and is headquartered in San Francisco, CA. | Corporate Officer/Principal | - |
IBM | Corporate Officer/Principal | - |
Formazione di Stephen Ceplenski
Rensselaer Polytechnic Institute | Undergraduate Degree |
Esperienze
Posizioni ricoperte
Attive
Inattive
Società quotate in Borsa
Aziende private
Società collegate
Società quotate in Borsa | 1 |
---|---|
IBM | Technology Services |
Aziende private | 4 |
---|---|
ABN AMRO Asset Management Holdings, Inc. | Finance |
Epiphany Biosciences, Inc.
![]() Epiphany Biosciences, Inc. Medical SpecialtiesHealth Technology Epiphany Biosciences, Inc. develops therapeutic products and diagnostic technologies that treat and prevent the spread of pathogenic viruses. The firm develops therapeutics to prevent spread of varicella zoster virus (VZV), Epstein-Barr virus (EBV), and hepatitis C virus (HCV). The company was founded by David C Myles, Robert Charles Gallo, Harold E Selick and Frederick Volinsky in 2001 and is headquartered in San Francisco, CA. | Health Technology |
Harris & Associates LLC
![]() Harris & Associates LLC Miscellaneous Commercial ServicesCommercial Services Harris & Associates LLC provides legal services. Its practice focuses primarily on family law and divorce. The firm represents some of the local car dealerships, small businesses, banks and finance companies in town. The company was founded in 2011 and is headquartered in Loveland, CO. | Commercial Services |
Helpstream, Inc.
![]() Helpstream, Inc. Miscellaneous Commercial ServicesCommercial Services Helpstream is the first company in the world to deliver a truly social customer service and relationship management system. Its products are for companies that need more effective ways to service their customers and build outstanding customer relationships. Helpstream enables companies to stop deflecting and start engaging with their customers like never before. Helpstream is designed and developed by a team of experienced professionals with extensive experience in customer service and relationship management solutions. They set out to build a product that would deliver orders of magnitude improvements in service effectiveness and customer satisfaction. They wound up with a set of products that represent a whole new way of thinking about Customer Relationship Management (CRM). Unlike sales-focused CRM systems, Helpstream is built specifically for Web-driven customer service and support. What's the difference? Most CRM systems in place today are centered on process management, and the only relationships being managed effectively are the relationships between sales representatives and their quotas. They came to the conclusion that companies need to leave behind the illusion of managing customers and instead engage customers on their own terms, as members of a large, vibrant, and self-supporting community. Through the extensive use of social Web technologies deeply integrated with modern customer service and collaboration processes and workflows, Helpstream changes the way companies are able to interact with their customers. Helpstream centers customer interaction not on issue resolution, but on the customer. It connects customers with information, with each other, and it drives effective customer engagement across all business functions. Perhaps most important, Helpstream gives you an opportunity to participate in the conversation, generate positive word of mouth, and extend your brand to include exceptional service. Helpstream's SaaS design makes it fast to deploy, easy to use and affordable. It can be deployed as an integrated complement to existing systems or completely replace what you're using today. Helpstream has over 100 customers in various industries including high tech, government, healthcare, financial- and professional-services. Helpstream is a private, venture capital-backed company headquartered in Mountain View, California. | Commercial Services |
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