Walter A. A. van Pottelberge

Vanbreda International is part of Vanbreda, an independent group of financial services providers and consultants. The group was founded in 1937 and is located in Antwerp (Belgium). The group's main activities are insurance brokerage, risk management services and consultancy. Over a period of 50 years, Vanbreda International has acquired a position of market leadership in providing employee benefits for international groups. This reflects their capacity not only to attract, but also to retain clients who value the benefits and first class service that they provide. Vanbreda International is ISO 9001:2000 certified with regard to claims handling related to employee benefits (Certificate n° QBE 98053 - SGS European Quality Certification Institute E.E.S.V.). This entails that detailed quality standards are laid down for their procedural system. They measure the quality of their services by means of the following performance standards: accuracy, promptness, accessibility, customer satisfaction and employee involvement. Payment and claim processing accuracy are constantly monitored; contracts guarantee standard claim turnaround time, time in phone queue and call abandonment rates are followed up. In addition, regular customer satisfaction surveys addressing their five performance standards are held.

Vanbreda Risk & Benefits SA provides insurance brokerage services as well as risk management and employee benefits consulting services. The company was founded in 1937 and is headquartered in Antwerp, Belgium.

Argenta Spaarbank NV provides commercial banking services. The firm offers loans and assurance services. The bank was founded in 1997 and is headquartered in Breda, the Netherlands.

Part of Sompo Holdings, Inc., NIPPONKOA Insurance Co. (Europe) Ltd. is a British company that provides fire, marine, and casualty insurance services. The company is based in London, UK.