Donna Scott

Ms. Scott is a vice president, distinguished analyst in Gartner Research.
She is responsible for real-time infrastructure, business availability and business continuity/disaster recovery at Gartner.
She focuses on best practices for IT operations management and architecture, end-to-end IT service management, and 24x7 availability.
Prior to joining Gartner, Ms. Scott was program manager for a vendor-based research organization, where she initiated a research program in Unix availability and clustering, Unix systems configurations and pricing, transaction processing monitors, and systems management suites/frameworks.
Prior to her career in research, Ms. Scott spent 10 years in management consulting.
Ms. Scott earned a bachelor's degree, cum laude in applied science from Miami University and a master of business administration degree from the University of Bridgeport.