Kirsten Berg-Painter

Clarify Inc. provides adaptable or server application software designed to address the external and internal service, support and product quality needs of global enterprise. The company's support management system consists of five primary applications and several integration tools that address the needs of different functional organizations. Founded in 1990, Clarify is headquartered in San Jose, Calif. Its products are sold through sales and service offices in the United States, Europe and Asia.

Enghouse Interactive, Inc. develops open systems, enterprise voice portal software and hosted services. It provides self service and live assistance solutions and services from packaged, off-the-shelf products to modular tools and custom capabilities. The firm has customer interaction management suite that manages customer interactions of all types. The company was founded in 1984 and is headquartered in Phoenix, AZ.