Phil Fersht

Founded by Phil Fersht, HFS Research Ltd. is an investment research and advisory analysis firm located in Cambridge, Massachusetts. The firm covers global outsourcing and shared services strategies. They focus on assisting companies in making complex decisions regarding their business process and information technology outsourcing strategies. HFS Research offers a highly-visited, collaborative community platform in the global services industry. They provide rapid and insightful commentary, analysis and debate of enterprise outsourcing dynamics. HFS Research Ltd. integrates personable social networking with market research and advisory services. The firm's multi-disciplinary analysts are located throughout North America, Europe and the Asia/Pacific regions. Their coverage includes: business process outsourcing, information technology services and cloud business services.

Deloitte Consulting LLP provides business consulting services. It offers services related to public finance, public sector management, health and social protection, information technology, financial sector, and trade and investment. The company was founded in 1996 and is headquartered in New York, NY.

The Everest Group, Inc. is a private company based in Streamwood, IL. The company provides customer experience management research to service providers, supports technology leaders by delivering insights, and explores how GBS/shared services/GICs are evolving to build strategic capabilities to deliver business outcomes. Additionally, the company offers industry-leading research on application services, digital services, and cloud and infrastructure services to help enterprises optimize value from their business-critical applications and mature their IT operations in an era of relentless technology disruption. The CEO of the company is Fred Kaplan.

AMR Research, Inc. provides information and advice research services. The company offers mitigate risk, validate strategy, stay apprised of industry trends, developments, and personalized custom research services. The company was founded in 1986 and is headquartered in Boston, MA.