Susan J. Carstensen

RightNow Technologies, Inc. provides customer relationship management software and services. The company offers RightNow CX, a customer experience suite for consumer-centric organizations to enable interactions across Web, social, and contact center touch points. Its RightNow CX suite includes RightNow Web Experience, which integrates into an existing Web infrastructure to provide an online customer experience providing customer access to Web self-service; RightNow Social Experience that enables organizations to listen and respond to conversations with their consumers on the social Web and to build branded communities to cultivate their own conversations; RightNow Contact Center Experience, which enables organizations to deliver consistent customer experiences across multi-channel interactions; RightNow Engage, which provides horizontal service, sales, and marketing business processes that support, span, and inter-connect the Web, social, and contact center experiences; RightNow CX Cloud Platform that provides a platform for scalability, performance, flexibility, and security; RightNow Mission Critical Operations, a cloud delivery platform; and RightNow CX Commitment, which describes the way to deliver a customer experience. The company also provides professional services, including project management and consulting services. It serves various industries, such as technology, public sector, retail/consumer packaged goods, entertainment, financial services, telecommunication, and travel and hospitality industries. The company was founded in September 1997 by Greg R. Gianforte and is headquartered in Bozeman, MT.

LiveOffice LLC was a provider of software-as-a-service email archiving and Hosted Exchange 2007 solutions. The company provided cloud-based archiving and search solutions for companies in regulated industries or in the midst of litigation with e-mail archiving, compliance and e-discovery services. The company was founded in 1998 and was headquartered in Torrance, CA.

Part of International Game Technology PLC, Powerhouse Technologies, Inc. is a company that designs and develops lottery systems for the online lottery, video lottery, and casino gaming industry. The company is based in Bozeman, MT. Powerhouse Technologies was acquired by Anchor Gaming on June 29, 1999 for $210.97 million.

Workfront, Inc. provides cloud-based enterprise work management solutions. The firm’s solutions include marketing, IT, agencies, professional service and product development. It offers workfront, workfront fusion, workfront DAM and integrations products. The company was founded by Scott C. Johnson, Nate Bowler, Abraham Knell and Jason Fletcher in 2001 and is headquartered in Lehi, UT.

Ernst & Young LLP engages in the provision of accounting services. The company was founded on April 6, 2001 and is headquartered in London, the United Kingdom.

Socrata, Inc. provides cloud solutions for open data and data-driven governments. Its products include capital projects explorer, citizen connect, insights dashboard, open finance, performance, perspectives and publica open data. The firm also offers financial insights, open data and citizen management, performance improvement and accountability solutions, blueprint and socrata support site services. The company was founded by Kevin Merritt in 2007 and is headquartered in Seattle, WA.

Quiq, Inc. provides customer self-service software solutions and services. Its software is designed to help harness the knowledge of user communities to augment technical support. The firm's clients include Compaq, Sun, and National Instruments. The company was founded by Michael A. Myer and William O'neill in 2015 and is headquartered in Bozeman, MT.

Cogito Corp. provides software services for phone professionals. It offers technology, computer software and engineering services. The firm engages in the conversation and analyses human behavior through the smart phone. The company was founded by Vikram Sheel Kumar, Joshua Feast, Ali Azarbayejani and Alex Paul Pentland and is headquartered in Boston, MA.