David D. Despard

Association for Services Management International (AFSMI) is engaged in helping service professionals and service organizations to deliver more value for their customers. AFSMI delivers research, education, assessment and certification programs as well as conferences and events all focused on the services industry. Founded in 1975, it has thousands of members worldwide. From professional service to customer support to field service, AFSMI defines the standards, plots the trends and brings together the best and brightest individuals and companies in the technology-related services industry. 'S-business' (the services business) is the term coined by AFSMI to describe the technology services industry. S-business includes all of the activities, organizations and individuals involved in providing customer services and support for technology-based products and solutions. Operating as a neutral third party, AFSMI document best practices define standards and develop shared research that lowers operating costs for its members.

FileNet Corp. offers enterprise software and services. It provides enterprise content, business process management, and compliance solutions. The company's solutions help organizations manage content, ensure compliance, and streamline processes. It was founded in 1982 and is headquartered in Costa Mesa, CA.

Wall Data, Inc. develops enterprise and internet software products. The company is located in Kirkland, WA.

United Way Worldwide is a non-profit organization, which engages in raising money for charitable causes. It focuses on education, health, and financial stability. The company was founded in 1974 and is headquartered in Alexandria, VA.