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Nome | Sesso | Età | Società collegate | Collaborazione |
---|---|---|---|---|
John A. Barnhill | M | - |
Pie Digital, Inc.
![]() Pie Digital, Inc. Packaged SoftwareTechnology Services Pie Digital, Inc. provides a cloud-based software services management platform for broadband and premium service providers. Its distributed service platform consists of three key components: Pie Home, Pie Tech and Pie Base. Pie Home is a consumer facing desktop and mobile device application. It eliminates support calls and improves customer satisfaction by simplifying and automating network and device management and problem resolution. Pie Home allows consumers to manage their networks and devices both inside the home and from their mobile devices. Pie Tech is a customer service representative (CSR) application. Customer service representatives use Pie Tech to view, diagnose and control the consumer environment beyond the gateway, inside the home LAN. Pie Tech eliminates time-consuming discovery helping the CSR to quickly identify and resolve support issues. Pie Tech reduces call duration, increases ticket closure rates and reduces truck rolls. Pie Base is a secure, cloud-based knowledge management system for service providers to aggregate and mine subscriber data, indentify product and service up-sell opportunities, and improve customer support. The firm's platform is the only solution that works securely and efficiently inside the home gateway to tackle the support challenges created by the explosion of home networks and network connected devices. The company's Telco-grade architecture combines a secure cloud knowledge base with consumer and call center applications. Pie Digital was founded in 2003 by Jeffrey Hansen, Drew Banks and John A. Barnhill and is headquartered in Palo Alto, CA. | - |
Thorsten Claus | M | - |
Pie Digital, Inc.
![]() Pie Digital, Inc. Packaged SoftwareTechnology Services Pie Digital, Inc. provides a cloud-based software services management platform for broadband and premium service providers. Its distributed service platform consists of three key components: Pie Home, Pie Tech and Pie Base. Pie Home is a consumer facing desktop and mobile device application. It eliminates support calls and improves customer satisfaction by simplifying and automating network and device management and problem resolution. Pie Home allows consumers to manage their networks and devices both inside the home and from their mobile devices. Pie Tech is a customer service representative (CSR) application. Customer service representatives use Pie Tech to view, diagnose and control the consumer environment beyond the gateway, inside the home LAN. Pie Tech eliminates time-consuming discovery helping the CSR to quickly identify and resolve support issues. Pie Tech reduces call duration, increases ticket closure rates and reduces truck rolls. Pie Base is a secure, cloud-based knowledge management system for service providers to aggregate and mine subscriber data, indentify product and service up-sell opportunities, and improve customer support. The firm's platform is the only solution that works securely and efficiently inside the home gateway to tackle the support challenges created by the explosion of home networks and network connected devices. The company's Telco-grade architecture combines a secure cloud knowledge base with consumer and call center applications. Pie Digital was founded in 2003 by Jeffrey Hansen, Drew Banks and John A. Barnhill and is headquartered in Palo Alto, CA. | 3 anni |
Statistiche
Paese | Relazioni | % del totale |
---|---|---|
Stati Uniti | 2 | 100.00% |
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