![Eric Zankman](https://cdn.zonebourse.com/static/resize/768/576//static/images/insiders/unknown.png)
Eric Zankman
Nessuna posizione attualmente
Profilo
Eric Zankman worked as a Principal at American Management Systems, Inc. and Bank of America Corp.
He also worked as a VP-Client Solutions & Consulting Services at UTOPY, Inc. and as a Senior Vice President-Professional Services at Overtone, Inc. Mr. Zankman holds an MBA from Massachusetts Institute of Technology and an MBA from the University of California, Berkeley.
Precedenti posizioni note di Eric Zankman
Società | Posizione | Fine |
---|---|---|
Overtone, Inc.
![]() Overtone, Inc. Packaged SoftwareTechnology Services Overtone, Inc. provides customer support software solutions. The firm also develop and market a listening system. The company was founded by Jones Guy in 1995 and is headquartered in San Francisco, CA. | Corporate Officer/Principal | - |
American Management Systems, Inc. | Corporate Officer/Principal | - |
MERRILL LYNCH PREFERRED CAPITAL TRUST I | Corporate Officer/Principal | - |
UTOPY, Inc.
![]() UTOPY, Inc. Miscellaneous Commercial ServicesCommercial Services UTOPY's mission is to drive measurable gains in customer care, operational performance and consumer loyalty through changing processes and people's behavior using domain-specific solutions powered by speech analytics. UTOPY's proven Performance Optimization and Customer Intelligence solutions are award-winning, and their customers are Fortune 500 leaders in their respective industries. UTOPY was founded in 1999 to help companies utilize the previously untapped 'voice of the customer' to drive enterprise performance. They analyze the phone conversations taking place between companies and customers and then deliver unparalleled insight and recommendations for performance improvement through scorecards, alerts, analytics and reports proactively delivering actionable information and recommendations directly to the people who can make an impact on improving the most critical Key Performance Indicators. UTOPY offers enterprise decision makers an incomparable window into contact center performance and customer and prospect behavior. In an age when most companies communicate with customers remotely (solely over the phone or via the web), the phone becomes the last remaining human bridge to the customer and the information and analysis provided by UTOPY are invaluable. The UTOPY team holds significant expertise in understanding and improving business processes and the customer experience. The entire UTOPY team is dedicated to their customers' success and focused on enhancing enterprise performance and bringing companies closer to their customers. | Corporate Officer/Principal | - |
Formazione di Eric Zankman
Massachusetts Institute of Technology | Masters Business Admin |
University of California, Berkeley | Masters Business Admin |
Esperienze
Posizioni ricoperte
Attive
Inattive
Società quotate in Borsa
Aziende private
Società collegate
Società quotate in Borsa | 1 |
---|---|
MERRILL LYNCH PREFERRED CAPITAL TRUST I | Finance |
Aziende private | 3 |
---|---|
American Management Systems, Inc. | Technology Services |
UTOPY, Inc.
![]() UTOPY, Inc. Miscellaneous Commercial ServicesCommercial Services UTOPY's mission is to drive measurable gains in customer care, operational performance and consumer loyalty through changing processes and people's behavior using domain-specific solutions powered by speech analytics. UTOPY's proven Performance Optimization and Customer Intelligence solutions are award-winning, and their customers are Fortune 500 leaders in their respective industries. UTOPY was founded in 1999 to help companies utilize the previously untapped 'voice of the customer' to drive enterprise performance. They analyze the phone conversations taking place between companies and customers and then deliver unparalleled insight and recommendations for performance improvement through scorecards, alerts, analytics and reports proactively delivering actionable information and recommendations directly to the people who can make an impact on improving the most critical Key Performance Indicators. UTOPY offers enterprise decision makers an incomparable window into contact center performance and customer and prospect behavior. In an age when most companies communicate with customers remotely (solely over the phone or via the web), the phone becomes the last remaining human bridge to the customer and the information and analysis provided by UTOPY are invaluable. The UTOPY team holds significant expertise in understanding and improving business processes and the customer experience. The entire UTOPY team is dedicated to their customers' success and focused on enhancing enterprise performance and bringing companies closer to their customers. | Commercial Services |
Overtone, Inc.
![]() Overtone, Inc. Packaged SoftwareTechnology Services Overtone, Inc. provides customer support software solutions. The firm also develop and market a listening system. The company was founded by Jones Guy in 1995 and is headquartered in San Francisco, CA. | Technology Services |
- Borsa valori
- Insiders
- Eric Zankman