Alex Miles Maby

Part of B15 Group Ltd., BrightHouse Ltd. works with IT service departments to improve IT performance through employee and customer experience. The company is based in Watford, UK, and the CEO is Hamish Stewart Paton. The British company focuses on measuring digital employee experience (DEX) and offers Managed Services to complement it. BrightHouse uses questioning techniques and observations to assess DEX against an independent scoring mechanism. The company emphasizes the importance of good DEX in the world of remote workspaces and hybrid working.

Part of B15 Group Ltd., BrightHouse Ltd. works with IT service departments to improve IT performance through employee and customer experience. The company is based in Watford, UK, and the CEO is Hamish Stewart Paton. The British company focuses on measuring digital employee experience (DEX) and offers Managed Services to complement it. BrightHouse uses questioning techniques and observations to assess DEX against an independent scoring mechanism. The company emphasizes the importance of good DEX in the world of remote workspaces and hybrid working.